Introduction to the Committee
The purpose of EAGT complaints committee is to uphold and reinforce EAGT’s Code of Ethics. The committee provides a forum and process for addressing and resolving breaches of the code. These complaints may come from both from within and outside the organisation.
The Complaints Committee manages the complaints procedure and arbitrates disputes involving EAGT members. We submit an annual report to the Executive Committee.
We also submit a report after the closure of a case, which preserves anonymity (of both the complainant and the member complained about) to the Ethics Committee and the Executive Committee. This would include the nature, number, outcomes and any process issues arising from the complaints procedure.
Our Aims
The Complaints Procedure is intended to provide a forum for communication, presentation of points of views, investigation, reconciliation and redress in which all parties concerned in a complaint can feel supported and heard. For more details see EAGT Ethics code & Complaints procedure (under downloads)
Get in Touch with us
For complaints: All complaints should be directed to the office manager of EAGT, info@eagt.org who will give the complainant anonymity until the ECC has accepted the complaint.
Documents for download
Ethical code and complaints procedure and Complaints & appeals procedure 2019 are all found in Ethics Committee
