Welcome to the Homepage for the EAGT Dialogic Conflict Resolution Committee.
Introduction
If you wish to raise an Expression of Concern or a Complaint about a member of EAGT, you are in the right place. Before we tell you what will happen to your Concern or Complaint, it is important that you are aware of the principles guiding our work.
Our Guiding Principles
- We recognise the humanity of all people and the importance of the non-human world in the totality of the situation.
- We hold a relational focus in our work. Our aim is to ensure that everyone’s voice is heard and responded to.
- The Dialogic Conflict Resolution Committee members are committed to uphold clear boundaries in relation to the complainant and the person complained against. We commit to owning any vested interests, hidden agenda or previous/pre-existing relationships with either party.
- We do not engage in shaming individuals or institutions. Our aim is to provide individual and field support for a relational focus on awareness, contact and dialogue. Our intention is to support a capacity for dialogue. We will be interested in discovering what is missing for each person and what support is needed to facilitate awareness, contact and dialogue.
- We commit to holding neutrality throughout the process, including in committee meetings, as well as in the decision-making process, or outcome.
Who we are
- Belinda Harris (UK)
- Ana Jankulovska (North Macedonia)
- Maiko Mikadze. (Georgia)
- George Geguchadze (Georgia)
WHAT IS THE DIFFERENCE BETWEEN AN EXPRESSION OF CONCERN AND A COMPLAINT?
Expression of Concern
This is when you have concerns about something you have witnessed or experienced, which may/may not constitute a breach of the EAGT Code of Ethics. You believe it is important that EAGT is aware of this event.
Complaint
A complaint is your expression of a perceived injustice by an EAGT member because of something they have said or done, which you experienced as personally or professionally harmful. A complaint involves an allegation that may be considered, from an ethical standpoint, as a breach of a specific statement in the Code of Ethics.
EAGT Ethical Standards can be found in the download folder below
Please note that EAGT can only process expressions of concern or complaints about an Individual, Training Institute or Organisation that is registered with or accredited by EAGT.
If there is a National Awarding Organisation or National Gestalt Psychotherapy Organisation ( NOGT) with a Code of Ethics and a Complaints Procedure in the country where the alleged ethical breach(s) has taken place, then this should be your first point of call.
Please note that complaints concerning legal, statutory or commercial contractual matters are not within the remit of the DCRC. In these cases, complaints should be dealt with in accordance with national legislation.
EAGT PROCEDURES FOR HANDLING A COMPLAINT
The following sections clarify the procedures involved in processing a complaint.
The processes are slightly different if you are
- a member of the public, e.g. a client ( individual or organisation)
- a member of EAGT
Please follow the link below that is relevant to your situation:
If you are a member of the public
If you are a member of the public and wish to express your concerns about a situation, or to complain about a member of EAGT (therapist, supervisor, trainer, training institute or organisational consultant):
The procedure for a member of the public can be found in the download folder below
If you are a member of EAGT
If you are a member of EAGT and wish to complain about another member of EAGT (trainee, therapist, supervisor, trainer, training institute or organisational consultant):
The procedure for a member of EAGT can be found in the download folder below
If you wish to raise an Expression of Concern
If you wish to raise an Expression of Concern about something you have observed, witness or experienced, which may or may not breach ethical guidelines and therefore be suitable for a formal complaint.
The procedure for handling an Expression of Concern can be found in the download folder below
How does EAGT protect my personal data?
A quick guide to how we store your personal data can be found in the download folder, together with the EAGT Privacy Policy in full.